Effective Date: August 25, 2025
At SparkFeed, a service of EGH Solutions, LLC, safeguarding your data and privacy is our top priority. We are committed to maintaining a secure and reliable environment for your creative journey. This statement outlines the measures we take to protect your information.
Our Commitment to Security:
Secure Infrastructure:
- SparkFeed is built on industry-leading cloud infrastructure, utilizing robust security features provided by our platform partners (e.g., Supabase, Cloudinary). These include physical security, network firewalls, intrusion detection, and data encryption at rest and in transit.
- We leverage advanced security features such as Row-Level Security (RLS) to ensure that users can only access their own data, preventing unauthorized access to your content ideas and profile information.
Data Privacy and Access Controls:
- We adhere to strict data minimization principles, collecting only the information necessary to provide and improve our services, such as your profile details and app usage.
- Access to your data by SparkFeed personnel is strictly limited to authorized individuals who require it to perform their job functions (e.g., customer support, system maintenance). All access is logged and audited.
- We do not sell or share your personal data with third parties for their marketing purposes.
Authentication and Authorization:
- User authentication is handled by secure, industry-standard methods (e.g., OAuth, email/password with hashing).
- Sensitive credentials, such as API keys for AI models (e.g., OpenAI, Deep.AI, Leonardo.AI) and Cloudinary, are stored as encrypted environment variables. They are never exposed in your browser or client-side code and are only used on our secure backend.
AI Interactions and Responsible Use:
- Our AI integrations are designed to process your requests securely. We do not transmit sensitive personal identifiable information to AI models unless explicitly required for the functionality (e.g., your social handle for profile analysis).
- We encourage responsible use of AI-generated content. While our AI generates creative content, we emphasize that all AI-generated output is for inspiration and ideation and should be reviewed, verified, and edited by you before public dissemination.
Regular Updates and Monitoring:
- Our systems and dependencies are regularly updated to protect against known vulnerabilities.
- We continuously monitor our systems for security threats and anomalies.
Data Retention and Deletion:
- We retain your data only for as long as necessary to provide the Service and comply with legal obligations.
- You have the right to request the deletion of your account and associated data. Upon receiving a valid request, we will delete your data within a reasonable timeframe, subject to legal and operational requirements.
Your Role in Security: While we take extensive measures to protect your data, your cooperation is vital. Please ensure you use a strong, unique password for your SparkFeed account and notify us immediately if you suspect any unauthorized access to your account.
Contact Us: For any security-related questions or to report a potential vulnerability, please contact us at: EGH Solutions, LLC Email: info@sparkfeed.ai